通信订单（cus）

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输入一个号，这单经过的所有站点、每站干了什么、成功失败，按时间从头排到尾。

订单号：KB20260928005405103520 ｜房间号：T2609280054057e626b77 ｜板块：快宝｜渠道： ｜用户：P9D87737WU29 ｜钱包：P9D87737WU29
当前状态：失败｜当前动作：cancel_result ｜在谁手里：cus ｜下一站：
日志共 11 条 ｜创建：2026-09-28 00:54:05.998 ｜更新：2026-09-29 17:59:00

创建 cus 2026-09-28 00:54:06.003 动作：create → pending

创建：order_draft → 下一站 kb1

展开看详细数据

{
    "msg_id": "M26092800540562a1abc9",
    "trace_id": "T2609280054057e626b77",
    "order_no": "KB20260928005405103520",
    "truck": "下单·资料",
    "action": "order_draft",
    "route_key": "",
    "route": [
        "cus",
        "kb1",
        "cus"
    ],
    "step": 1,
    "via": [
        "cus"
    ],
    "from": "cus",
    "to": "kb1",
    "born": "2026-09-28 00:54:05",
    "data": {
        "order_no": "KB20260928005405103520",
        "user_id": "P9D87737WU29",
        "biz_code": "kuaibao",
        "carrier": "zt",
        "weight": 1,
        "sender": {
            "name": "苏幼曦",
            "phone": "16651371323",
            "province": "江苏",
            "city": "徐州市",
            "district": "邳州市",
            "address": "宿羊山镇"
        },
        "receiver": {
            "name": "苏幼曦",
            "phone": "16651371323",
            "province": "江苏",
            "city": "徐州市",
            "district": "邳州市",
            "address": "宿羊山镇"
        }
    }
}

认领 kb1 2026-09-28 00:54:06.072 动作：dispatch pending → processing

认领：order_draft

展开看详细数据

{
    "msg_id": "M26092800540562a1abc9",
    "trace_id": "T2609280054057e626b77",
    "order_no": "KB20260928005405103520",
    "truck": "下单·资料",
    "action": "order_draft",
    "route_key": "",
    "route": [
        "cus",
        "kb1",
        "cus"
    ],
    "step": 1,
    "via": [
        "cus"
    ],
    "from": "cus",
    "to": "kb1",
    "born": "2026-09-28 00:54:05",
    "data": {
        "order_no": "KB20260928005405103520",
        "user_id": "P9D87737WU29",
        "biz_code": "kuaibao",
        "carrier": "zt",
        "weight": 1,
        "sender": {
            "name": "苏幼曦",
            "phone": "16651371323",
            "province": "江苏",
            "city": "徐州市",
            "district": "邳州市",
            "address": "宿羊山镇"
        },
        "receiver": {
            "name": "苏幼曦",
            "phone": "16651371323",
            "province": "江苏",
            "city": "徐州市",
            "district": "邳州市",
            "address": "宿羊山镇"
        }
    }
}

完成 kb1 2026-09-28 00:54:06.092 动作：done processing → done

order_draft 办结：资料壳子已建(draft)，等支付确认包

展开看详细数据

{
    "ok": true,
    "msg": "资料壳子已建(draft)，等支付确认包"
}

流转 cus 2026-09-28 00:54:06.110 动作：next done → pending 金额：5.30

发起：order_request → 下一站 bill

展开看详细数据

{
    "msg_id": "M2609280054060b3d91df",
    "trace_id": "T2609280054057e626b77",
    "order_no": "KB20260928005405103520",
    "truck": "下单·支付",
    "action": "order_request",
    "route_key": "",
    "route": [
        "cus",
        "bill",
        "cus"
    ],
    "step": 1,
    "via": [
        "cus"
    ],
    "from": "cus",
    "to": "bill",
    "born": "2026-09-28 00:54:06",
    "data": {
        "order_no": "KB20260928005405103520",
        "user_id": "P9D87737WU29",
        "biz_code": "kuaibao",
        "pay_amount": 5.3,
        "available_balance": 32.14,
        "pay_channel": "wallet",
        "pay_mode": "real",
        "source": "cus"
    }
}

认领 bill 2026-09-28 00:54:06.183 动作：dispatch pending → processing 金额：5.30

认领：order_request

展开看详细数据

{
    "msg_id": "M2609280054060b3d91df",
    "trace_id": "T2609280054057e626b77",
    "order_no": "KB20260928005405103520",
    "truck": "下单·支付",
    "action": "order_request",
    "route_key": "",
    "route": [
        "cus",
        "bill",
        "cus"
    ],
    "step": 1,
    "via": [
        "cus"
    ],
    "from": "cus",
    "to": "bill",
    "born": "2026-09-28 00:54:06",
    "data": {
        "order_no": "KB20260928005405103520",
        "user_id": "P9D87737WU29",
        "biz_code": "kuaibao",
        "pay_amount": 5.3,
        "available_balance": 32.14,
        "pay_channel": "wallet",
        "pay_mode": "real",
        "source": "cus"
    }
}

失败 bill 2026-09-28 00:54:06.208 动作：fail processing → fail 金额：5.30

order_request 失败：bill 预占用异常：SQLSTATE[HY093]: Invalid parameter number: number of bound variables does not match number of tokens

失败原因：bill 预占用异常：SQLSTATE[HY093]: Invalid parameter number: number of bound variables does not match number of tokens

展开看详细数据

{
    "ok": false,
    "abort": true,
    "msg": "bill 预占用异常：SQLSTATE[HY093]: Invalid parameter number: number of bound variables does not match number of tokens"
}

流转 cus 2026-09-29 14:53:47.094 动作：next fail → pending 金额：5.30

发起：cancel_request → 下一站 kb1

展开看详细数据

{
    "msg_id": "M2609291453471683ce25",
    "trace_id": "T2609280054057e626b77",
    "order_no": "KB20260928005405103520",
    "truck": "客户取消订单·快跑散户",
    "action": "cancel_request",
    "route_key": "",
    "route": [
        "cus",
        "kb1",
        "cus"
    ],
    "step": 1,
    "via": [
        "cus"
    ],
    "from": "cus",
    "to": "kb1",
    "born": "2026-09-29 14:53:47",
    "data": {
        "order_no": "KB20260928005405103520",
        "user_id": "P9D87737WU29",
        "pay_amount": 5.3,
        "biz_code": "kuaibao",
        "reason": "【快跑散户】客户取消订单"
    }
}

认领 kb1 2026-09-29 17:58:52.960 动作：dispatch pending → processing 金额：5.30

认领：cancel_request

展开看详细数据

{
    "msg_id": "M2609291453471683ce25",
    "trace_id": "T2609280054057e626b77",
    "order_no": "KB20260928005405103520",
    "truck": "客户取消订单·快跑散户",
    "action": "cancel_request",
    "route_key": "",
    "route": [
        "cus",
        "kb1",
        "cus"
    ],
    "step": 1,
    "via": [
        "cus"
    ],
    "from": "cus",
    "to": "kb1",
    "born": "2026-09-29 14:53:47",
    "data": {
        "order_no": "KB20260928005405103520",
        "user_id": "P9D87737WU29",
        "pay_amount": 5.3,
        "biz_code": "kuaibao",
        "reason": "【快跑散户】客户取消订单"
    }
}

完成 kb1 2026-09-29 17:58:53.051 动作：done processing → done 金额：5.30

cancel_request 办结 → 下一站 cus：快宝取消失败：[1004] app_id值不能为空

展开看详细数据

{
    "ok": true,
    "next": "cus",
    "next_action": "cancel_result",
    "msg": "快宝取消失败：[1004] app_id值不能为空",
    "data": {
        "order_no": "KB20260928005405103520",
        "user_id": "P9D87737WU29",
        "pay_amount": 5.3,
        "biz_code": "kuaibao",
        "reason": "【快跑散户】客户取消订单",
        "kb_order_id": "",
        "cancel_ok": false,
        "msg": "快宝取消失败：[1004] app_id值不能为空"
    }
}

认领 cus 2026-09-29 17:59:00.064 动作：dispatch pending → processing 金额：5.30

认领任务：cancel_result

展开看详细数据

{
    "msg_id": "M260929175853ff8547c4",
    "trace_id": "T2609280054057e626b77",
    "order_no": "KB20260928005405103520",
    "truck": "cancel_result",
    "action": "cancel_result",
    "route_key": "",
    "route": [
        "kb1",
        "cus",
        "kb1"
    ],
    "step": 1,
    "via": [
        "kb1"
    ],
    "from": "kb1",
    "to": "cus",
    "born": "2026-09-29 17:58:53",
    "data": {
        "order_no": "KB20260928005405103520",
        "user_id": "P9D87737WU29",
        "pay_amount": 5.3,
        "biz_code": "kuaibao",
        "reason": "【快跑散户】客户取消订单",
        "kb_order_id": "",
        "cancel_ok": false,
        "msg": "快宝取消失败：[1004] app_id值不能为空"
    }
}

失败 cus 2026-09-29 17:59:00.074 动作：fail processing → fail 金额：5.30

cus 业务钩子没有处理动作【cancel_result】的分支

失败原因：cus 业务钩子没有处理动作【cancel_result】的分支

展开看详细数据

{
    "ok": false,
    "abort": true,
    "msg": "cus 业务钩子没有处理动作【cancel_result】的分支"
}